Point of Experience
SurveyMe #1million Competition
May 2, 2014
If you could reach 1 million customers how would you reward them for their feedback?
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What type of Survey should I run?
April 28, 2014
Most customer engagement programs are reactive, campaign driven exercises that are usually a reaction to one or more of the following factors.
1. A loss of customers
2. Forward planning issues
3. A perceived drop in service quality
4. A lack of sales
How To Pitch A Question In A Feedback Survey
March 31, 2014
Getting feedback via customer surveys can uncover valuable critical and objective information to help you make important business and marketing decisions. But writing bad survey questions can skew or spoil the results before you begin. Follow these simple tips to optimise your questionnaire.