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Facts about Customer Service

February 5, 2015

Simple facts about Customer Service

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The MOST important question you need to ask your customers

February 3, 2015

This is probably THE most common question we get asked here at SurveyMe. Luckily we know the answer with a little bit of help!

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If you use online surveys, Mobile Survey Apps are the next generation.

January 27, 2015

Do you use web surveys or online surveys? Why not be seen where your customers are looking with our free Mobile Survey App and help your business grow.

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How to become part of the Customer Centric Evolution

January 22, 2015

When we are young we are generally taught, by our parents, that we have one mouth but two ears and to use them in that quantity. When we start in business listening to your customers and employees is rarely thought about. So how do you listen to your customers and employees?

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Infographic: why feedback is important

December 19, 2014

A cheeky simple infographic of why feedback is important to any business.

Story of how @peacecentre have helped with those that have been traumatized: hubs.ly/H07Bb0j0 #manchestertwitter.com/i/web/status/8…

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Why Mobile Survey Apps Improve Your Customer Engagement

December 16, 2014

If you’re one of those business decision-makers that view collecting customer feedback as a chore, you may be surprised to learn that you are in the majority!

Did you know?

An average 83% response rate by using mobile devices at ‘Point of Experience’

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Why mobile reward apps increase customer loyalty

December 9, 2014

What is the relationship between loyalty, getting rewards and your brain? Find out the reason why giving rewards for feedback leads to huge increases in the loyalty of your customers.

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New Feature: Reveal Survey Questions & Rewards

December 4, 2014

You have asked and we are happy to say we have delivered!

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Should you use online review sites like TripAdvisor and Yelp?

November 26, 2014

With Thanksgiving and Christmas approaching many people are looking at sites like TripAdvisor or Yelp to read feedback from hotels, restaurants and bars. But should we believe them?

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Is technology driving people to change or are people driving technology?

November 11, 2014

The world is changing, Technology is changing, Consumers are changing. To grow, your business must exceed the pace of change.