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Are You Ready For December 14th?

October 15, 2014

No this is not a 'millennium' type computer bug that you need to worry about, but if you have a business you should get your business ready to take advantage of this date.

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4 Less Obvious Reasons Why Customers Vanish

October 9, 2014

We have already shared with you some of the top reasons why customers disappear and as a result businesses fail but here are a few less obvious ones for you the think about and why you should think about your Customer Feedback methods.

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How Your Customer's Feedback Makes Others Buy From You

October 8, 2014

Understanding the power of customer feedback becomes easier once you understand that people buy from you because what you provide fulfils whatever compelling need they have at the time. That need may be pain, fear, or pleasure - but usually it is pain. The human brain is hardwired to avoid pain 100 times more than it is to seek pleasure as a compelling need– it’s just the way we are programmed.

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What Teddy Bears can teach us in Business

September 22, 2014

To continue our series about what teddy bears in business and when listening to a 9 years old increased sales.

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How Teddy Bears Can Help you Win More Customers

September 18, 2014

We are passionate about providing great service and helping business of all shapes and sizes deliver WOW Customer Experiences. So we’ve created a short series of blogs to share with you our nuggets of building a business and how that experience gave birth to SurveyMe. How our experience of building a Teddy Bear empire helped create our vision for SurveyMe.

Your New Hires Won’t Succeed Unless You Onboard Them Properly

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Are you capturing feedback in real-time? If not here's how

September 2, 2014

When you think of getting feedback or doing a survey you need to consider if the method you currently use is giving you true and real-time feedback.

Did you know?

An average 83% response rate by using mobile devices at ‘Point of Experience’

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How to ensure your visitors' centre listens to its customers

August 11, 2014

How one visitor centre uses SurveyMe to understand its customer experience and increase sales. Read our real-life case study..

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How Often Should I Do A Client Feedback Survey?

August 7, 2014

Well in a perfect world businesses should be asking for continuous feedback from their customers. How else will you know when something is going wrong?

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4 Reasons Why You Lose Customers

July 14, 2014

How many customers has your business lost in the past year? Are you certain of that number? How many just simply stopped buying from you, but you don’t know why or even realise they have stopped buying from you? Remember; even in a recession, people don’t stop buying, they may just stop buying from you!

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What's new with SurveyMe?

June 16, 2014

Sorry for the radio silence in the last few weeks I promise we have been very busy making SurveyMe even better than ever before. For those of you that haven't already noticed its been very busy few months doing a few minor things like; rebranding, producing a new website and a new app (we've also moved offices and got some new recruits onboard!).