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Should you use online review sites like TripAdvisor and Yelp?

November 26, 2014

With Thanksgiving and Christmas approaching many people are looking at sites like TripAdvisor or Yelp to read feedback from hotels, restaurants and bars. But should we believe them?

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4 Less Obvious Reasons Why Customers Vanish

October 9, 2014

We have already shared with you some of the top reasons why customers disappear and as a result businesses fail but here are a few less obvious ones for you the think about and why you should think about your Customer Feedback methods.

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What Teddy Bears can teach us in Business

September 22, 2014

To continue our series about what teddy bears in business and when listening to a 9 years old increased sales.

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How Teddy Bears Can Help you Win More Customers

September 18, 2014

We are passionate about providing great service and helping business of all shapes and sizes deliver WOW Customer Experiences. So we’ve created a short series of blogs to share with you our nuggets of building a business and how that experience gave birth to SurveyMe. How our experience of building a Teddy Bear empire helped create our vision for SurveyMe.

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How to ensure your visitors' centre listens to its customers

August 11, 2014

How one visitor centre uses SurveyMe to understand its customer experience and increase sales. Read our real-life case study..

Enter to win! Take @MGNFiveStarCinema survey on our app and be entered to win a Cars 3 Movie pack #cars3 #summertwitter.com/i/web/status/8…

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What's new with SurveyMe?

June 16, 2014

Sorry for the radio silence in the last few weeks I promise we have been very busy making SurveyMe even better than ever before. For those of you that haven't already noticed its been very busy few months doing a few minor things like; rebranding, producing a new website and a new app (we've also moved offices and got some new recruits onboard!).

Did you know?

An average 83% response rate by using mobile devices at ‘Point of Experience’

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How To Pitch A Question In A Feedback Survey

March 31, 2014

Getting feedback via customer surveys can uncover valuable critical and objective information to help you make important business and marketing decisions. But writing bad survey questions can skew or spoil the results before you begin. Follow these simple tips to optimise your questionnaire.

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How mobile has changed the customer feedback process forever

January 24, 2014

An event management client of ours recently shared some interesting insight. Their event had over 100 exhibitors and 4,500 visitors over two days. After the event they admitted that they had been very sceptical about using a mobile app to get live feedback...