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The Independent Cinema Alliance (ICA), a non-profit group of independent movie theatre exhibitors, and SurveyMe, the mobile feedback app, have announced a new affiliation through which SurveyMe will be used to connect the ICA with its membership to gather instant and actionable information to assist in serving the needs of the ICA members.

This spring, SurveyMe presented the findings of its massive survey of moviegoers in a presentation called “Candy, Cocktails & Cinema Cuisine in 2018.” Between January and March 2018, 10,242 moviegoers from 35 states across North America were asked 13 questions about their concessions experiences. Film Journal International is pleased to publish some highlights from this wide-ranging survey.

Christie Experiential Network (CEN), a leader in creating immersive and engaging experiential Digital Out-of-Home (DOOH) solutions, is pleased to announce its partnership with the mobile feedback app SurveyMe.

Allure, a Christie company, has partnered with SurveyMe, a mobile feedback app provider, to develop a theater research product for customer analytics. This product uses Allure's quantitative data analysis and SurveyMe's qualitative mobile survey feedback to analyze customers' behaviors and preferences, according to a press release.

There are a couple of misconceptions about drive-in theatres that Lee Evans, and Donna and Rod Saunders would like to dispel. One: They’re a sordid make-out spot where teens go to park and party. Not true, says Donna Saunders, co-owner with husband Rod of Ohio’s two-location Field of Dreams Drive-in. “It’s not like that anymore. I joke that the teenagers don’t know what we used to do back then!”

Malco Theatres, the 11th-largest theatre circuit in the USA, announced its partnership with the mobile feedback app SurveyMe. Malco will use SurveyMe's app to get input from its moviegoers and to reward them with items like popcorn and candy instantly. This initiative has been launched in all of Malco's 34 movie theatres across six states.

Box Office magazine published a summary of SurveyMe Inc's Drive-In survey in their March 2017 issue.

SurveyMe, Inc., the leader in movie theater feedback, has announced a new affiliate program with Atom Tickets, the first-of-its-kind social movie ticketing platform, to improve the in-theater guest experience for moviegoers.

Part two of the differences between owning a business in the US and UK

In 2016, SurveyMe expanded to open its first US office in Southern California. It now employs more people in the USA than the UK.

We’ve all probably read the same “expert” reports on the death of moviegoing, killed by the rise of home entertainment. We’ve also heard that movie exhibition has never had it so good, with record ticket sales and increases in millennial attendees. Yet whichever argument you believe, one thing is certain: in good times and bad, movie theater profits rely on the success of concessions.

Press coverage of SurveyMe closing its £2M fundraising to expand and open office in California.

Podcast with John Lee Dumas at EOFire.

Article talking about the merits of Free Surveys vs Paid Surveys for your business

B&B Theatres, the ninth largest theater chain in the USA, is happy to announce its partnership with SurveyMe, an innovative mobile feedback app.

The first major milestone for customer experience can be traced back to the year of the telephone in 1876.

The team at SurveyMe team mingled with thousands of theatre owners and other members of the motion picture theatre industry at CinemaCon in Las Vegas this past April.

The success of any business, from a small micro business of just one or two people, right up to a large international conglomerate, always includes two key factors – innovation and financial management.

An interview with our COO, Nicola Evans, about everything Marketing technology.

As response rates continue to drop when utilizing traditional e-mail survey methods, customer experience and marketing professionals are forced to find alternate means to drive customer engagement.

We talked to Lee Evans about how he sees ad-blocking affecting digital marketers

eMarketer covered our SurveyMe whitepaper aimed at Marketing teams

Our CEO, Lee Evans, highlighted at one of 49 Customer Experience Experts giving his favourite example of great customer service.

Profile of SurveyMe and our CEO, Lee Evans.

Live video of our CEO, Lee Evans and COO, Nicola Evans being interviewed for Business Rock Stars.

The customers who love you will tell their friends about your business. The customers who hate you will tell their friends about your business.

Looking for ways to spice up your CRM strategy? Then these unexpected examples might offer the zest you’ve been craving

Email is the most popular channel for soliciting customer feedback, but response rates are a measly 2%, according to a recent study by mobile survey company SurveyMe.

Stockport-based mobile survey app developer SurveyMe has launched a £2m fundraising round.

With numerous tech events taking place and plenty of entrepreneurial spirit, the city has many advantages for startups.

Recent research has highlighted the growing role of mobile in customer insight, with more people prefering to give feedback and participate in research from their devices. I asked SurveyMe CEO and founder, Lee Evans, about the advantages of using mobile for customer insight and how some of his clients are using the channel.